Reference

See How 4bd345 Handles Your Data

We keep your account details, the wallet records behind your bKash, Nagad and Rocket payments, and your play history inside one profile, and this page spells out what we store and who gets to see it.

Wallet-linked recordsbKash, Nagad, RocketCookie controlsDeletion on request

Explore the Lobby Read FAQ

COOKIES AND SECURITY

Browse Your Cookie and Account Controls

Cookies do two jobs here. The session cookie keeps you signed in while you move between slots and live tables, and a small set remembers your language and last game so the lobby opens where you left it. You can clear them from your browser at any time; the trade-off is that you will sign in again and your saved table preferences reset. Account security sits with you as much as us — set a PIN you do not reuse on bKash or Nagad, and never share the one-time code with anyone, including someone claiming to be from support.

Cookie choices

Clear or block cookies in your browser and the session ends at once. We keep only the session, language and last-game cookies, so nothing else has to be cleared before you sign out.

Login and one-time codes

Every sign-in from a new handset asks for a one-time code sent to your registered mobile number. That code is yours alone — our team will never ask you to read it out.

How long records stay

Transaction records for bKash, Nagad and Rocket deposits are held for the period local law sets, then removed. Closed accounts keep less. We will confirm the retention window for your region when you ask.

Changing your record

Ask for a correction in the account wallet and we update the phone number or wallet ID on file after a fresh code check. Erasure requests get checked against those retention rules before anything is deleted.

DATA HELP DESK

Reach Our Privacy Desk Directly

Privacy requests go through one route so nothing gets lost: email privacy@4bd345 from the address linked to your account, and our Bangladesh support team picks it up. Say what you want changed — a copy of your data, a correction to a wallet number, or deletion of your account — and include your registered mobile number so we can match the file. We reply in English on the same thread. Identity checks come first, because we will not hand account records to someone who cannot prove the account is theirs.

Email the privacy desk Write to privacy@4bd345 from the address on your account and tell us what you need changed. Attach nothing sensitive at first; we will ask for the specific document once your request is logged.

Request from your wallet Sign in, open your account wallet and use the request option beside your profile. That route confirms your mobile number automatically, which cuts the back-and-forth before we touch any record.

Locked out? Message support first. We send a one-time code to the mobile number on file, reset access, then log your request — nobody can ask for data changes without a verified login.

Read What We Collect and Why

4bd345 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Here is the plain version of our posture: we collect only what an account needs to run. When you open a 4bd345 account we hold your mobile number, your login credentials in hashed form, the wallet ID tied to your bKash, Nagad or Rocket deposits, your

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game and bet history, and the device data that stops a session from being hijacked — IP address, browser type, and the handset you signed in from. Cricket markets you back, including BPL and IPL, sit in the same record. We do not sell that record
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and we do not pass it to advertisers. Staff who touch it are limited to the payments and account teams handling your case; anyone else needs a logged reason. Where you are matters. Privacy rules differ by country, so what we are required to keep, how
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long we keep it, and what you can ask us to erase all depend on the law that applies where you live and on whether your region is eligible to hold an account. Some jurisdictions oblige us to retain transaction records after an account closes; others
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give you a wider right to erasure. We follow the stricter reading when the two collide, and we will tell you which one applies to you if you ask. Nothing on this page is legal advice, and eligibility itself depends on your local law and eligible
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regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Ask Us About Your Privacy Rights

The questions we get most are simple ones: what is stored, who sees it, and how to get it removed. The answers below cover the account wallet, cookie clearing and erasure requests. If your case sits outside these lines — a shared handset, a closed wallet, an old number — email the privacy desk with your registered mobile number and we will take it from there rather than guess.

Your mobile number, hashed login credentials, the wallet ID used for bKash, Nagad or Rocket deposits, game and bet history, and basic device data such as IP address and browser type. That is the working set we need.

Yes. Email the privacy desk from your registered address and we send a readable file covering your profile, wallet records and play history. We verify your login first, so allow for that step.

Send a deletion request from the email on file. We clear profile and game data, while transaction records tied to bKash, Nagad or Rocket deposits stay for the period local law sets.

Not for advertising, and we do not sell records. Payment processors see the wallet reference needed to clear a deposit, and staff access is limited to the team handling your request, with each lookup logged.

Sign out when you finish rather than closing the tab, and clear cookies if the handset passes around. A one-time code goes to the registered number each time, so nobody else gets in without it.

It can. Retention and erasure rights follow the law where you live, and account eligibility depends on your local law and eligible regions. Ask us and we will name the rule that applies to you.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info4Bd345 Banking App4bd345 App

See How 4bd345 Handles Your Data

Browse Your Cookie and Account Controls

Cookie choices

Login and one-time codes

How long records stay

Changing your record

Reach Our Privacy Desk Directly

Ask Us About Your Privacy Rights

01 What details do you keep about my account?

02 Can I get a copy of my data?

03 How do I delete my account and its records?

04 Do you share my details with anyone?

05 What happens if I use a shared phone?

06 Does my location change what you keep?

Privacy Policy

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