Browse the Questions That Matter to You
We've organised this FAQ around the moments that actually create friction — opening your account, making a first deposit, checking a withdrawal, and reaching support when something isn't right. Payments here use bKash, Nagad, and Rocket, so most deposit questions are specific to those local wallet flows. When you open your bKash or Nagad app and send to the account number shown
in your deposit screen, the amount appears in your 4bd345 wallet after the network confirms it. Withdrawals follow a verification step where we match your wallet number to the one registered on your account. If you're on mobile, the process runs the same way through the browser — no separate app download is needed to complete transactions. Answers below reflect how the
platform actually works for eligible accounts in Bangladesh. Availability depends on your local law and eligible region.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet